The decision to quit lessons should not be a snap one. If a parent is considering taking their child out of lessons it should be a process, starting with discussion with the teacher, and hopefully troubleshooting to solve whatever issues are causing problems. Then, even if the decision is made to quit, it is invaluable to have a few "closure" lessons, where the teacher can plan to round things off and end on a positive note. Sometimes students get caught in the middle of an argument or problem between their parent and the teacher and can be left feeling like it is somehow their fault - that the teacher is "firing" them, or that they didn't do well enough. No matter what the situation is, if we can preserve the good feeling, even through the process of quitting lessons, then we are doing the best for the student, as well as ourselves.
Steps of Termination:
Be honest with your teacher about your reasons so that I can find a solution. If you cannot be honest, then I cannot help you to find the perfect solution.
Continue for FOUR more lessons to see if the situation improves after being offered a “solution”
If you decide to terminate after four lessons, any refund will be processed in between 15 to 30 days after we agree upon the amount and method of refund.
After you receive your refund, complete an “Exit Survey” online provided
All outstanding pending make-up lessons needed to be completed in two months from the date that the termination notice is given.
Returning students after termination will be paying a new student rate instead of the grandfather's rate